Shipping policy

Exceptions to the standard shipping policy

MU Fire and Rescue Training Institute store policies

Items sold via the MU Fire and Rescue Training Institute (FRTI) are managed uniquely. For policies related to our firefighting merchandise, including training materials and apparel, please see the MU FRTI store policies page.

Law Enforcement Training Institute exception

Shipping for MU Extension publication M121, The Missouri Criminal Code: A Handbook for Law Enforcement Officers, varies based on ZIP code and weight. Shipping will calculated at checkout.

Thank you for visiting and shopping at the University of Missouri Extension website. Following are the terms and conditions that constitute our shipping policy.

Publications shipping policy

Shipping method

Publication orders are shipped via UPS Ground.

Shipment processing and delivery time

Orders are produced within 3–5 business days of placement. They are then shipped via UPS Ground shipping, which takes an additional 3–5 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping rates and delivery estimates

The shipping charge for all orders under $50 is $7.95. Orders $50 and over ship free.

Shipment confirmation and order tracking

You will receive a shipment confirmation email containing your tracking number once your order has shipped.


International shipping policy

MU Extension is unable to ship any materials outside of the United States. Shipping to military base APO or FPO addresses worldwide is supported.

Damages

University of Missouri Extension is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact UPS to file a claim. Customers are responsible to reorder any damaged materials while the UPS claim process takes place.

Please save all packaging materials and damaged goods before filing a claim.

Logo items store shipping policy

  • Purchases from the logo items store are fulfilled by Dsport Graphics.
  • Items will be shipped via UPS or can be picked up at the Dsport store at 1034 E. Walnut, Columbia, MO 65201.
  • Orders shipped via UPS can only be shipped to one destination.
  • To ship to multiple addresses, individual orders will need to be placed and the standard shipping fees will apply to each.
  • UPS orders can only be shipped to a street address.
  • Campus addresses must include the street address and the building name and room number.
  • All items are made to order within 7–10 business days.