Return policy

Thank you for visiting and shopping at the University of Missouri Extension website. In the event that you need to request to return merchandise, please email or call toll-free 800-292-0969.

You will need to provide the following information for the customer service representative:

  • Order number
  • Customer name
  • Shipping address
  • Item SKU numbers ordered

All of this information was included in the email order confirmation that you were provided on the date of purchase.

Hours of operation

The MU Extension fulfillment center is open Monday - Friday 8 a.m. - 5 p.m. CDT. The University of Missouri observes all national holidays. Also, the university is closed from December 25 through January 1.